Solved: Avast UI failed to load Windows 10, 8, 7

3 min readApr 10, 2021

Avast UI failed to load Overview:

Many of you may have installed the third-party antivirus program Avast to safeguard computer security. While recently Avast users keep complaining that the UI failed to load. This is really embarrassing. AV service is not responding in Windows 10.

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Once you get this Avast UI not working problem, your Avast will stop running on your PC as well. And you can expect to resolve this error by clicking Restart service in the error pop-up window. Unfortunately, that cannot help.

How to fix user interface that failed to load in Avast on Windows 10?

It is said that this user interface will not load Windows 10 arises mainly due to some related services running on your PC such as Remote Desktop services. From this perspective, you could also follow the methods below if you want to resolve Avast AV service unresponsive to Windows 10, regardless of whether you are using Avast Ultimate, Avast Premier, Avast Pro, or free on Windows 10, 8, or 7.

On the basis that the culprits of the Avast AV service are not working, you need to make some changes to your Windows processes or the Avast application itself. Or sometimes if you find Avast won’t open because UI failed to load in Windows 10, you can also try to fix it in the following ways.

Solutions:

Solution 1: set the Remote Desktop Services Startup Type to Automatic

In light of some people’s report, these remote desktop services are closely related to the user interface not loading in Avast or AVG in Windows 10. And largely that the user interface failed to load, this is Very embarrassing can be caused by this Windows process.

Under these circumstances, you’d better change the Remote Desktop Services settings in Windows 10.

1. Press Windows + R to activate the Run box and then enter services.msc in the box.

After that, right click on OK to go to the window Services .

2. In the Services window , scroll down to locate Remote Desktop Services and then right-click to open its Properties .

3. In the Properties window , find the Startup Type, and then choose to be Automatic .

Then press Apply and OK to save the changes.

If you followed the steps to adjust the service settings, now try to open Avast on your PC to check if Avastui was unable to load Windows 10 1803 or if the UI was unable to load AVG in Windows 7.

Unless your Avast-UI is unresponsive is fixed on Windows 10 startup, you are supposed to continue to deal with the Avast or AVG error.

Solution 2: uninstall and reinstall the Avast app

If fixing the Remote Desktop Services process cannot remove the antivirus UI Avast won’t load in Windows 10, you may have to uninstall Avast or AVG to resolve the UI not loading in Avast.

After that, you may reinstall Avast Antivirus for Windows 10.

1. Open the Control Panel .

2. In Control Panel , try View by Category and select Programs and then Uninstall a program .

3. Then, in the Programs and Features window , find the Avast application and then right-click to Uninstall it .

4. Restart your PC for it to take effect.

When you have uninstalled Avast or AVG from Windows 10, it is time for you to reinstall a new Avast or AVG for your PC. You can navigate to Avast official site to search and download Avast Premier, Pro as you like.

Armed with Avast without any settings or corruption, you won’t see that the UI failed to load Avast Windows 10.

So here are the solutions available to resolve Avast UI service not running Windows 10. But even if you haven’t, you can try to enter safe mode to detect Avastui can’t load error .